Effective Date: May 16, 2026

These Terms & Conditions govern your use of Golden Crown Cleaning’s services and website. By booking our services, you agree to these terms.

Services

Golden Crown Cleaning provides residential cleaning services in the North Atlanta area. Service details, frequency, and scope are confirmed at the time of booking.

Booking

Bookings can be made online through our website or by contacting us directly. We will confirm your appointment via email or phone.

Access to Your Home

You agree to provide safe access to your home at the scheduled time. If a lockbox, key, or garage code is provided, you authorize our team to use it solely for the purpose of completing your cleaning.

Pets and Safety

Please secure pets before our team arrives. We care about the safety of your pets and our staff. We are not responsible for pets that escape or cause disruption during service.

Pricing and Payment

Prices are provided at the time of booking. Payment is due at the time of service unless otherwise agreed. We accept major credit cards processed securely through our third-party payment processor.

Cancellations and Rescheduling

We ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.

Lockout / Access Issues

If our team arrives and is unable to access your home, the appointment may be considered a lockout. A lockout fee may apply. We will contact you promptly to reschedule.

Service Limitations and Exclusions

Our standard cleaning does not include: exterior windows, inside appliances unless booked as an add-on, heavy lifting, biohazard cleanup, or areas that are unsafe for our team to access. We reserve the right to skip areas we deem unsafe.

Satisfaction

If something is not right, contact us within 24 hours and we will review the issue with you.

Liability Limitations

Golden Crown Cleaning carries general liability insurance. We are not liable for pre-existing damage, items of extraordinary value, or damage resulting from conditions beyond our control. Our liability is limited to the cost of the cleaning service provided.

Website Use

You may use our website for lawful purposes only. Content on this site is for informational purposes and may change without notice.

Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.

Contact Us

Golden Crown Cleaning
Phone: (404) 781-9423
Email: support@goldencrowncleaning.com